What people say?

Dear Ms. Lan ANh,
We have arrived HCMC last night and enjoyed the dinner cruise that you have booked for us.
As our time in HCMC is limited, we will not be taking up any further itinerary. We will spend the rest of our stay here at a more relaxed pace.
We look forward to the Cu Chi Tunnels visit on the 26th Dec booked with your company.  
Your service has be efficient and professional.  Thank you so much for your help.
I wish you a Merry Christmas and a Happy New Year.
Best regard, simon LEONG.

From: Simon Leong [mailto:]
Sent: Wednesday, December 24, 2014 10:29 AM

Dear Hai Yen,

Just to inform, we safely arrived home and shortly will start with another journey back to hometown.

We would like to express our thanks to u and your team for your professional service and hospitality. Let me know if u have plan to come to Malaysia and will plan some time with u here in Kuala Lumpur. Send our regard to your team and wishing all of u Merry Christmas and Happy New Year in advance.

From: ABU BAKAR BIN OTHMAN [mailto:]
Sent: Friday, December 12, 2014 5:06 PM
Tour name: Vietnam customized tour: Hanoi - Duong Lam ancient village - Van Phu silk village - Thay pagoda - Tam Coc - Halong 6D5N

Dear Ms. Hai Yen
Hopefully all is fine with you .
I would like to say Thank you to you . We had a wonderful time in Vietnam. Everything was perfectly organized, the Hotels were all very nice  and the trip was a great  experience for us which we will never forget.
All the Drivers and Tour Guides were so friendly and did a great Job.
I wish you all the best.

Regards
Marie-Claire Steffen

From: Marie-Claire Steffen [mailto:]
Sent: Friday, December 12, 2014 4:52 PM
To: VIETNAM TOUR CO.,LTD
Tour name: Wonderful of Vietnam 8D7N

Hi Ms Ngoc Ha,
I had a great trip. I thought your service was very efficient and professional. Your quick and informative response to my queries was one of the reasons I chose to book with you, and I'm glad I did. I felt very relieved after I received the final itinerary one day before flying off, knowing that my whole trip was well-arranged. It was also reassuring that I was able to pay through Paypal/Onepay as I was not comfortable sending credit card details over email (to other travel agents). The tours I went on (Hanoi city tour and Bai Dinh/Trang An) were good - the tour guides Trung and Frank were very enthusiastic and helpful.
On arrival at my hotel in Sapa, I was surprised to hear from my tour guide Phuc that I could not join the group trek, but he would take me on a private trek or motorcycle tour of the villages. Although it was not what I had expected, it turned out to be a blessing in disguise as Phuc was very knowledgeable and it was a great experience.
Thanks very much for a good trip to Vietnam. I'm looking forward to visiting again someday.

Sharon

From: Sharon Lin [mailto:]
Sent: Friday, November 28, 2014 8:58 PM
Subject: Re: Feedback about tour service on 21-24NOV2014

Dear Hai Yen
We would like to say we were overall pleased with our experience with your company.
We feel you provided a 5 ***** experience on a 4**** star price.
It would be good to hear more about the Vietnam History other than the timeframe from 1954-1976.
We did visit various temples and markets.
We would highly recommend your company to others as well as us potentially using you for another trip for ourselves.
Your guides speak English well.
We really enjoyed the trip.
I also appreciate the gift from your company of the tie set.

Herman F. "Sonny" Sledge III

From: FIMAS LTD [mailto:]
Sent: Tuesday, December 2, 2014 10:31 PM
To: 'VIETNAM TOUR CO.,LTD'
Cc: Sherry Sledge
Subject: RE: Thank you & asking feedback - Code: 141116-VNTY-Herman

Really great trip - thank you. no complaints - guide sisi was excellent - train cabins fine, meals good, drivers great, itinerary great. loved everything about it - would recommend you to others.

thanks
brendan

From: alida o'brien [mailto:]
Sent: Monday, December 1, 2014 6:01 PM

Hi Ms Hai Yen,

Sorry for late respond your email, i am busy recently  since came back from trip.
Below is some feedback from us such as:

1) Quality for train consider ok but the place quite narrow a little bit and it's quite shake.haha
2)Tour guide in sapa is nice. San is helpful person and his knowledge is quite experience. Had explain and describe for us for each location and things.
3) We more prefer with Summit hotel, nice environment. Breakfast for each hotel consider ok.
4) V’Spirit cruise in halong is so awesome, i like the meals so much, very delicious.haha

Finally, thanks so much for your arrangement, let everything was run with smoothly.
Thanks

Regards,
Chuah

From: chuah yee [mailto:]
Sent: Tuesday, November 18, 2014 9:30 PM
To: VIETNAM TOUR CO.,LTD
Subject: RE: Thank you very much for your using our services!

Dear Ms. Jenifer,

We are just returning from the Halong Bay trip with Bhaya II cruise.
It was an excellent trip, very comfortable and good service.
The driver was also excellent.
He was very helpful, in time and found the direct way to our hotel.
Thanks a lot for your recommendation and organization.
For our next travel, we keep your offers in mind. And we'll recommend your company to our friends and colleagues.

Best regards,
Karin

From: Karin Markgraf [mailto:]
Sent: Monday, October 6, 2014 1:57 PM
Tour name: Charter Halong Bhaya Legend cruise

Dear Miss Yen Ha and Mr Lee

My family and I had a great time during our holiday in Ho Chi Minh. Mr Lee was really nice and friendly. The van provided was comfortable and spacious. Meals were also good and tasty. Since I was eager to try your local Pho mee and shrimp goi cuon (hope the spelling is right), I went to local restaurant next to my hotel to buy the dish. The cruise was great, especially it has traditional music performance.

Overall, we really enjoyed every minute we spent in Ho Chi Minh. I will definitely promote your services to my colleagues, friends, and family members. In fact, I might be going to Ho Chi Minh in couple of months time to buy more cotton and silk materials for my business. Perhaps you can suggest other places besides Ben Thanh and Binh Thay market for me to get good material in cheaper price :-)

Thank you for making our trip enjoyable and memorable.

And to Mr Lee: Thank you very much for your kindness. And I am wishing you that you will find  your "Mrs Lee" the soonest :-)

From: Adlinda Juni [mailto:]
Sent: Wednesday, September 24, 2014 4:23 PM

Dear
 
As My friend and I has went to travel with your guide Mr.Trong on 16 Sep 2014. We very satisfied  for our tour reader for this trip. Mr. Trong very helpful and give us very good advise with information of each place where us goes by.
However, we very impress with Mr.Trong and your company. Next time if we visit Vietnam we will contact you again.
I also introduce your company to my friends If we needs any information we will let you know.
 
Thank you for good experience in Vietnam.
Have a nice day.
 
Thirata Wanthanalert

From: thirata wanthanalert [mailto:]
Sent: Wednesday, September 24, 2014 11:12 AM
Tour name: Halong Bay cruise