What people say?

Hi Hai

Sorry for the delay in responding to your email.

I'd like to thank you & your team for an enjoyable holiday. Dealing direct
with an overseas tour operator you have concerns in who you are dealing
with.

All tour guides & drivers where experienced & spoke good English, very
knowledgeable about all the sites we visited. We learn a lot about your
country & culture.

We would recommend Vietnam Tours to all of our friends, for your
professional service, no change to the trip was a hassle & you went out of
your way to make sure all of our needs where covered.

From: Ian Morris
Sent: Friday, July 26, 2013 2:57 PM
To: [email protected]
Subject: Trip to Vietnam & Cambodia

Hi Haiyen
Just received your gift. We really appreciate it.
Thank you very nuch. We really appreciate your help for our holiday. My daughter and I enjoyed this tour.i thoughily enjoyed the trip as it made me feel homey. The tour guide Than was highly skilled because I'm fussy in choices of places to visit. The driver's skilld amazed me on the roads with heavy traffic.
I will highly recommend your service. When we get home we will organise the next tour for the North.
Thank you again
Regards
Lynda


FullName: Ms Lynda Soo
Comment: We are a couple from Australia and interested in your 6 days tour South Beach and Mountain. We are thinking to travel on 8th to 15th July. Is there any possible that you send us the cost of this tour. Thank you very much.
ViewTour: http://vietnamtour.com.vn/vietnamtours/viet-nam-tour/beach/south-beach-mountain.aspx
Date: 4/16/2013 1:44:25 AM
Ip: 173.192.111.26
Email is sent automatically from the system VietNamTour, please do not reply. Thanks

Dear miss Hai Yen
 
We are now back in New Zealand as we spent some time with our son in Singapore
We want to thank you for a wonderful trip and service you gave us,
we are talking to all our friends and family about you and hopefully some people might book with you too.
I will sort out some photos from the guides that travelled with us. Very high quality service and a lot of knowledge about the places they showed us. We enjoyed them , the trip, the food , the airline, accommodation, all better than we even expected. Thank you for inviting us at your office, so good to meet,
I will send you the photos a.s.a.p
 
Thank you again, much regards from
 
Mr Rients and Ms Karin Rypma


FullName: karin rypma
Email:
Comment: please advice 12 day tour Vietnam, what prices are we looking at ?
ViewTour: http://vietnamtour.com.vn/vietnamtours/viet-nam-tour/vietnam-hightlights/essential-of-vietnam.aspx
Date: 5/7/2013 3:47:59 PM

Dear Hai Yen,
TQ for your hospitality. We enjoy our trip to vietnam. The only comment made by my brother is there is no lunch provided by your company before we left vietnam.
Thank you.
Dr. Abd. Razak

FullName: Abd. Razak Ahmad
Comment: Dear Friend, I like to know more about your package. My family (9= 6 adult and 3 children) like to visit Ho chi Minh on 3.6.2013 till 6.6.2013 by air asia. Kindly inform my about your tour and accomodation. TQ. Dr. Razak
Date: 3/28/2013 6:10:46 PM
Ip: 184.168.192.69

Hello Hai Yen

Thank you for organising our trip to Halong Bay. Our trip on the V-Spirit boat was great , the cabin & food was very good.
Our tour guide, Mike was entertaining & happy. Thanks to the crew who were very helpful in getting us to and from the caves as part of the trip. We had a very enjoyable time.
Our trip to Sapa on the Sapaly Express overnight train was good. The Sapaly express is a comfortable overnight train. Your booking ticket arrangements were very good.
You and your office staff were very professional & helpful tour company.

Thank you again for organising our trips.

Mr.Leo & Mrs. Kay

Dear Ms Hai Yen,
 
Thank You for your arrangement !
I have got a Great Time in Vietnam with my husband and my 4 years old son !
Thank You for your call and advice during my trip, I wonder why you always get the right time to contact with me!!!
also, the guide and driver in Sapa are great, especially the driver are safe drive.
May I still have a question, would u pls tell me because I can't communicated well with the local :
when I was young I ate Vietnamese food offen in HK, there are one dish called - fertilized baby duck egg
that's a baby duck inside an egg but not well development
do you understand what I am talking about ?
is it still can find and eat in Vietnam now ?

Once more, Thank You very Much ! My son love Vietnam so Much and Hope will visit asap ~ ^_^
Melody
 

Dear Ms. Lan,

My apologies, I missed your email! Hope you are well.
We had the best time in Sapa, it was definitely a highlight of our entire Vietnam trip, thanks to your amazing tour and our guide Dung (Ma A Dung)! I hope you also received our feedback form?
We were able to appreciate and experience the magnificent beauty of Sapa on this tour especially with the homestay and trekking through the villages and taking in all the incredible scenery. We must highly commend our local tour guide Dung who was very helpful, knowledgeable and a friendly person who we all got along well with!
The Victoria Resort was an excellent choice and the VIP Sapaly train was comfortable and well-appointed for our overnight trip. Overall a great experience in Sapa that we won't forget!
Thank you for your excellent service and help, we look forward to returning to Sapa in the future to experience more of its beauty!
 
With best wishes,
Fiona
 

Dear Ms Hai Yen

We have been rather busy since getting back. The trip you arranged was efficiently run. We felt the accomodation let you down.
It is so cheap in Vietnam as we found. You could have given more for little outlay.the food was very good overall. Our guides helpful and informative I loved the presents .very good touch. Overall a good experience.

Ms Patsy Hamlet
Sent from my iPad


FullName: Ms Patsy Hamlet
Comment:
ViewTour: http://vietnamtour.com.vn/cross-indochina/highlight-vietnam-cambodia.aspx
Date: 3/23/2013 10:30:05 PM
Ip: 173.192.111.26

Hello Yen
I just wanted to let you know we are having a wonderful holiday. Everything is perfect.
The guides and drivers have been excellent.
We are in Ninh Binh now and I am very excited about seeing this area.
Your organisation has been very good.
Regards and thank you,
Narelle. Baglin.
 
Dear Hai Yen
I have been told about your tour company by my friends and I would like you to organise part of my holiday in Vietnam.
My husband and I are travelling to Vietnam in May 2013. We have activates planned for part of the visit but after speaking to our friends we hope you can help with the rest of our holiday.
We will be in HCMC until the 5th May and we want to fly to Hanoi on 6th May 2013.
The tours we want to do are:-
 • Ha Long Phoenix Cruiser. 3 Day/2 nights . One night on Ha Long bay Junk boat and one night on Cat Ba Island at the Eco lodge. Then travel to Hai Phong City by Hydrofoil boat
 • We want to go to Ninh Binh and stay there for 2 nights.
 Can we go to Ninh Binh directly from Hai Phong City? We would prefer to go by private car/train (not bus) to Ninh Binh if it is possible to go directly from Hai Phong City.
 We would need you to organise us the accommodation and guide in Ninh Binh and we would like 3 star hotels if possible.
 • Sapa Discover. In Sapa, I would like to do some trekking but not too hard. Can you tell me how much trekking is in the Sapa Discover tour?
I am interested in spending 2 nights in Sapa, so the 3 day/4 nights trip would be good. I think the Superior Hotel would be good but can you please give us the price for the Victoria hotel as well?
 We would prefer a 2 berth train as well if possible. Our friends went on the Fransipan train and said it was really good.
• We want to go to Hoi An for 3 nights as well. I want to organise the accommodation in Hoi An, but I would like you to organise the flight and transfer for me.
• We need to get back to HCMC on the 20th May 2013 for the fight VN 773 to Sydney which leaves 8.40pm Vietnam time.
 I hope you are able to understand what I want. We do not mind which order we do the tours in. Maybe it may be best to do Sapa first. I will be guided by you as to how the itinerary is structured. 

Kind Regards
Narelle. Baglin.

Dear Ms Nguyen,

Thank you very much for the service provided while we were there. The service provided by the tour guide and the driver was very good. Send our regards to both of them. Our tour was mostly to find and shop for Vietnamese products, therefore, we didn't go to the tourism destination just the Mekong Delta and it was very good outing and interesting experience.
 
Hope to visit Ho Chi Minh again in the near future.
Thank you very much.
With Best Regards,
Hanisah
 
Gender: Mrs
FullName: Hanisah Abdullah
Number of person: 2
Child under 12 year old: 2
Select Tour: Saigon Golden Central Hotel
Comment: We plan to go to Ho Chi Minh for a short break together with my children age 16 and 20. We plan to visit some of the interesting place, mosques and places of interest. Kindly advise. My sister and nephew may be joining. Am still planning. Am also asking my other siblings perhaps to join us. Thank you.