What people say?

Dear Ms Hai Yen,

I approached Vietnam Tour Co Ltd with an email enquiry and received prompt and accurate response in no time. This and subsequent exchange of information gave me a good confidence to book my family holiday to Vietnam and Cambodia thru them. 
I got a tailor-made holiday package as per my requirement. Ms Hai Yen was not only efficient in handling my requests but also kind and ensured my entire stay in Vietnam and Cambodia was as per the itinerary. In fact, I got a last minute change done at no extra cost. The transportation, driver, tour guide and hotels were excellent. I travelled with my kids who are 5.5 and 1.5 years old and I can strongly recommend Vietnam Tour Co Ltd based on my experience. Overall it was an excellent vacation and value for money.

Sasi

 Hi Ms Hai Yen,

Amazing trip organised by the tour operator, very friendly and easy to communicate with, I would highly recommend them as the best in all means right from bookings to pick from the airport, food, places to visit, hospitality ...everything I can think of! They made our trip the most memorable and wish to travel with them again if ever I get an opportunity.

Reddy

Dear Hai,

Thank you for the hospitality extended towards us in Vietnam. We would have loved to meet you personally, however due to our hectic schedule it was not possible.
Our trip was really great and well planned. Everything was nice from the hotels, food, tour guides, drivers, etc. and we really enjoyed ourselves to the fullest.
I have recommended your name to another family from Goa who intends travelling to Vietnam, and we would definitely give you a chance to host us incase we plan to travel to these parts.
Regards,
Yolanda Menezes

Dear Hai Yen,

I would love to give feedback for the lovely trip we had with your assistance!
Guide: Your guides were excellent and took very good care of us.  Special mention of Tam here (Ho Chi Minh city)
Accommodation:  All the hotels were very good.
Car & driver was excellent with no complaints.
The Halong bay experience was good.
All in all, we did enjoy the trip thanks to you.

Regards,
Soni

Hi Hai Yen,

Thanks for arranging every great thing for us!

I loved Vietnam, it is very beautiful, the food is fantastic and the people are so friendly that I will have to come back again, I have travelled to Malaysia and Thailand but neither of those places were as beautiful and the people as nice as in Vietnam, you have a lovely country and I know that I will come back.
The Cu Chi Tunnels were amazing, I can see why the Vietnamese people I know in Australia are such hard workers and now I feel I have more respect for them
I have to stay in Hanoi for at least a week next time, we loved the food tour and the food in Hanoi.
I have told all my friends that they have to go to Vietnam and it is a beautiful place, I have also told them that a tour is great if they want to see lots and finally I have told them to contact you if they come to Vietnam.

Kind Regards Johannes Thiedeman.

Hello Ms. Yen

We had a very nice and memorable trip to Vietnam
Thanks for all the arrangements. As you have said in your status: Vietnam bahot sunder desh hai 👍🏽
I love Vietnam very much. Amazing country, amazing people. About these services: hotel, car, driver, guide, food in each destination and cruise in Halong are very nice. We liked all of it. I will recommend you to our friends, family. Actually, I enjoyed Vietnam so much that I didn't want to go back home 👍🏽.

Kedar Pandit 

For the attention of Ms Hai Yen,

Good Afternoon, We have arrived home safely after a really wonderful and exciting tour of Vietnam, and we wish to thank you very much for organising it.
Firstly All of the Tour Guides were excellent, always on time, had very good knowledge and looked after us very well.
All of the meals that were arranged as part of the tour were great, and it was good to taste and eat all the local food. 
Vietview Hotel, Hanoi.  Great Location.   Room 905 which we had for the first three nights was too small for 2 people with nowhere to accommodate our luggage. On our return from Halong bay we were given room 908 which was much better.
Breakfast good.
Tours mostly very enjoyable . Hanoi city tour was hard going on our second day, perhaps a half day tour and miss out the visit to the Fine arts Museum unless specially requested.
Halong Bay, Good trip,it felt a bit rushed. Food was excellent as were the activities arranged.
Rosaleen Boutique Hotel, Hue .  Nice Hotel, good room, good breakfast.
Tours very good. Enjoyed the drive to Danang and the tours there.
Kim An Hotel, Hoi An   Good Hotel. Enjoyed all the trips here, a really lovely place. 
Starlet Hotel, Nha Trang.  Great location. Enjoyed the trips and our 2 days off. Special thanks to Mrs V who brought us water and a special juice every morning and was very pleasant.
Dalat Plaza Hotel,Dalat   Good location, near lake. Enjoyed our stay here. Long journey to get there. Really enjoyed the visits to the waterfalls . Flight needs to be earlier to HCMC.
Liberty Saigon Park View   Good location. Rooms at front of Hotel, really noisy but no problems changing room. Enjoyed our stay here. Trip to the Mekong was Ok but not really as described in the itinerary. Guide was very good. The HCMC tour and Cu Chi Tunnels was an amazing day out .

All in all, an excellent tour,
Well done and we will have no hesitation in recommending you to others,

Best wishes to all,
Judith Jones and Terence Morris

Dear Hai,
 It was an awesome trip to Vietnam. Thanks for all the arrangements. However there were some best highlights and some downturns in our trip which I would like to write below.
 1.Our day started by pick up at the airport. We did not find any difficulty in spotting the guide. However our  guide on the first day spoke very fast and it was a bit difficult in understanding. Checked into the hotel. Not the great of hotels but very much in the city itself and hence close to roam around. The day was well spent with us having a tour of the city's major tourist places and ending the day with a cruise trip. The food on the cruise was not that great however but cruising was good.
 2. Next day started with the breakfast. Breakfast had no much option. After this we left to Dalat. A 7hour long journey was a bit tiring. Our tour guide Tuan was a much better guide. Spoke clearly and knew a lot about the tour. The food on the way to Dalat was ok, but not that great. This day was more of a travel and we had nothing much to do other than visiting the falls. The waterfall is a nice place to visit. We then ckecked into the Hotel at Dalat. This was a nice hotel and was very well kept.
 As we had nothing else to do rest of the day, Tuan thus arranged to meet the tribal community at our additional expense which was worth it. Wine tasting was too good and we got a chance to mingle with the community. I guess the tour operator should have already included this in their itinerary as we had nothing else to do later in the evening. After our tribal community visit, we were dropped at the Dalat local market. We got to taste the local food which was at its best. Good food at very reasonable price. Tasted the local beer which was nice.
 3. Third day we had the breakfast and there was quite a bit of variety in the breakfast. Cable car trip was very good. A very scenic place. Lianbeng was a nice place to visit as it has some very nice scenic beauty. The jeep trip was too good. Otherplace we visited was the HQ embroidery. Its quite a good place and had some very nice embroidery. Lunch was good as Tuan took us to some nice restaurant. Dinner was on us and we went back the local Vietnamese street food.
 4. Day 4 was back to Ho Chi Minh. Another 7hours trip. We were taken to a local hotel which had cooked food which was lying there for hours. Seriously the worst part of our trip. Operator to should take into account about this as none of us liked this part. Although Tuan told us that there is not much hotel options on the way back. Seriously! But that was not our problem. Return to Ho Chi Minh and we spent the day by ourselves exploring the city. Very good local cloth market at Saigon center. Did a bit of shopping and then spent the evening at the walking street. It was quite happening street.
 5.Day 5 we left to Mekong delta. This was the best place to visit. Had a lot to see and we loved the welcome tea with honey. Truly loved the place as it grew all the fruits and vegetables. Very nice boat trip and an amazing food for lunch. By far the best lunch on our trip.
 Day 6 was back to the airport and lot of fond memories. Overall it was an amazing trip. Vietnamese are very laid back and helpful. Definitely worth a second visit. May be to the north this time. But I prefer if you could add a bit of adventure to the trip as well. 
 
 Rating on our trip :
 Tour Guide - Very good 
 Driver - Very good
 Transport vehicle - Spacious, Well maintained and Very good
 Hotel at Ho Chi Minh - Could have been much better. But prime location.
 Hotel at Dalat - Good
 Food - Should be better with the correct hotel choices
 Local food - Awesome
 People - Too good
 We are sharing few of our pictures on this trip. 
 Would like to thank Hai Yen for being very prompt on all the questions asked. Well done and kudos.
 
 Hope we get a special discount on our next trip to Hanoi, Cambodia or Laos.
 
 Thanks and regards,
 
 Nilesh Correa

Hello Lan Anh,
 
 We are back in the US and thank you for a wonderful arrangement you made.  I had written about you on Trip Advisor, please visit this link and scroll down
 https://www.tripadvisor.com/ShowTopic-g293924-i8595-k11310317-Halong_overnight_cruise_or_Stay_in_Halong-Hanoi.html#89946407
 Thank you for all your help and visit us in Washington DC when you happen to be here
 
 Best wishes 
 Manny Lakshman 

Hi Ms Hai Yen,

We really enjoyed it and were in full praise for the arrangements.
Some of the positive things that we appreciated such as:
1. Arrangement of Halong bay cruise. absolutely delighted
2. Timely pickup and drop to airport
3. We really praised the last minute effort in arranging the cab when tickets were rebooked.
4. The cab driver at Ho Chin Minh was really nice polite and friendly
Thanks for the arrangement and making it a delightful experience for us. 
We look forward to coming back to Vietnam soonest.
Regards
Sriram