What people say?

Hi, 
It was an amazing trip! Won’t forget it and really love your service and care of your team! 
No mistakes on your ends just a few things that might help for future people booking the Sapa trek, you might have mentioned I’m not sure but here’s a few things;
-maybe let people know they should get rain boots as it was extremely muddy and slippery
-let people know to come to the office address and is seperate and quite far from the station, we got very confused and ended up paying for luggage storage at the station (you probably mentioned this to me earlier just didn’t realise)
-Advise people to set an alarm 30-45min before train stops as we ended up being very rushed and nearly missed the tour guide because we didn’t realise we were at the stop
-Inform travellers not to wear good clothes when hiking as may very easily be ruined with the mud or torn in hike
-The travel adapter we have for Vietnam did not work on train as there is 2 in Vietnam and the one we have works in most places but not on train, maybe inform people of that
Otherwise, it was an amazing trip and you guys did really well with organising it! Just a couple of tips that might make the trip smoother for people! 
Love your guys work and will recommend you to everybody!!!!!!

Thanks,
Jayden

Good afternoon ms. Lan, we are now on the way back to Hanoi. The cruise was really nice including the activities and the guide was nice too. The weather was not so bad the rain was not heavy but the wind was quite strong during the night.
Thank you for arranging a nice cruise ship for us...
Thank you so much for all your kind help and very good tour arrangements for our group. They said they are very happy and next time we will go to hochiminh city will definitely contact you for the tour there. Have a great day ahead! 

Shona

 Hi Hai Yen,

Hey I’m good. The trip was amazing. We loved all. It was a pity the weather wasn’t the better one, but anyway we had so much fun at that place. The restaurant was awesome. Thanks for the experience. I’m recommending for everyone who goes to Vietnam. Thanks a lot :)

Hello Ms Ngoc Ha,

We are in Hanoi. We were happy with the car and driver you sent to take us to Halong Bay.

Margaret Gonsalves

Dear Ms. Hai Yen,

On behalf of all my group we would like to thank you for making our trip so excellent!
Thank you for all the experiences, tastes, culture and especially your professional help in organizing our trip!
Also please say big thank to all our guides who became our friends!
We already miss all!

Good luck in your life and wish you all the best!

Ramune 

We got in touch with Vietnam tour over an email and received a response from Hai Yen who was happy to co-ordinate our various requests and provide a detailed plan at an economical cost. Our entire tour was planned really well and our trip went off really smoothly without any hiccup at all. Hai Yen checked in on us daily and provided any local support we needed. After landing in Vietnam also, we made many changes in our itinerary at a short notice and Hai Yen really obliged with everything. We were four ladies travelling along from India/Sri Lanka and we were initially skeptical to choose Vietnam tour as we have never heard about it. But after reading all the online reviews and speaking to Hai Yen, we were happy to choose their service and we really had a great holiday in Vietnam thanks to her. I would strongly recommend Vietnam tour for anyone who is planning a holiday in Vietnam!!

Archanaa

I am fine & so my family. I would like to thank you & your team for organising the wonderful trip. We really enjoyed the hospitality & enjoyed every moment. Good wishes from all of us.

 Hi Ms Hai Yen,

Time passes so fast and soon we are leaving Danang for Singapore. We have enjoyed the trip. Thanks Vietnam Tour for your services.

Ling

Hello Ms.Hai Yen,

First of all I want to thank you for arranging our tour so efficiently.After visiting your office in Hanoi and meeting you personally I was even more impressed by your attitude and the way you handled us.I could see your dedication towards your company as well as your customers binding both with equanimity.You are a true professional with such good human touch.

 I also want to thank your company because without their support and freedom you would not be so independent in dealing with your customers.Your company must have trained their staff so well, as it was reflected in the promptness and language when you were in continuous contact with me as we were jotting down the itinerary.
The hotels that I was given to stay in were exclusive and the food served was excellent.
Lastly, I want to thank the guides and the drivers for their best service rendered.They were extremely punctual and the guides had lot of knowledge about the sites that they were showing.
My best wishes to your company and to you all.

Dr.Chetan

 Hi Ms Hai Yen,

Yes we had a great time
It was very well organized.  Thanks for all the help and coordination
He enjoyed it too...food wise he had a little problem since very different from India
He liked all hotels and the tours as well
Have already recommended you and your company to a few friends...Hope they plan a trip soon with you guys 😊