What people say?

Dear Mr. Diep
 I have to say thank you so much for your support us and make us have a very very nice trip your staff are very kindly and very friendly to take care us during stay in Vietnam.
 When I have a time I'll visit Vietnam again and visit your office again.
 Best Regards,
 Boonchuay.

Hi Ms Hai Yen
 I just wanted to thank you again for all the lovely, courteous, efficient help you gave us when we visited Vietnam. My only regret is not staying in Hue as there was so much to do there. Hoi An was lovely but 5 nights there too much! Sue Richardson, my friend, also told me last night on the phone how helpful you were to her when she needed some help.
 I have given your email address to my sister, Maryrose Mooney, and I hope she makes contact.
 I told her to put together her dates and requests ie flights/hotels/transfers/trains and send to you for a quote.
 Time Hotel was lovely and very central. I have told my sister to ask for windows in her hotel rooms and Room 402 was a lovely room.
 I hope she listens to my suggestions/ideas and makes contact
 
 Kind regards
 PATRICIA JEFFS

Ms Hai Yen
 
 We have arrived home safely after a wonderful trip to Vietnam and Hong Kong
 We loved your country and all the people are so wonderful and friendly.
 Your service made our trip so easy. All the bookings were perfect, the drivers were always early to pick us up and you always responded so quickly to my phone calls and emails (even though you were in the middle of wedding celebrations).
 I would recommend your service 100% to any of my friends, family or colleagues.
 I felt great relief to know that I had someone local to call on while I was in Vietnam.
 I hope all went well with your wedding celebrations with your husband’s family and I hope to use your service again sometime in the future.
 I also recommended you to a family I met while staying at the Victoria Hotel in Hoi An. The husband’s name was Kevin and they were originally from England but now live in Sydney. They had a little girl called Bella and wanted to go to Ha Long Bay and also Sapa. Did they call you?
 
 Best wishes to you and the team at Vietnam tours.
 Kind regards, Suzanne

Hi Diep,
 just a small note to thank you for your very professional and effective
 help with our travell arrangments,now including flights to Hue etc.Both
 Jenny and I were most impressed and appreciative of your cheerfull help
 and are more than pleased to have had the opportunity to meet you in
 person.We would love the opportunity to return the favour in some small way
 should you and your family ever venture to Melbourne
 ( I'm sure that An would be most impressed by kangaroos,koala bears and our beaches).
 again thanking you for all your help
 best regards,
 Jenny and Ian Macfarlane
 ps will send you photos when we return to Oz

 Hi there Mr Diep,
 I have received it! Many thanks for your very efficient service.
 I have the Paypal link and you can expect to receive payment on Friday the 17th. Please let me know if there are any issues with this.
 Am looking forward to my visit very much, I hear you have a very beautiful country.
 Regards
 Gordon
 
 Hello there,
 Your service has been recommended to me by a colleague who says your service was very good.
 I will be visiting Vietnam from the 1st October to the 7th with another person, arriving in Ho Chi Minh City by air. I am a citizen of Ireland and she is a citizen of the People's Republic of China, can we both use your service to apply for the visa on arrival?
 Looking forward to hearing from you,
 Gordon

Dear Miss Yen,
Greeting back from Bangkok!
We're doing well, thank you so much! Hope you do the same.
We had such a great time in Hanoi, Halong, Hoa Lu and Tam Coc. Our favourite one was Tam Coc with a great scenery. I love the plan that we went to Hoa Lu in the morning and went to Tam Coc in the afternoon. My mum really loves row the boat and my dad got Vietnamese hat back to our house, great protection from Vietnamese raining during the days we were there. Boat at Halong was nice and please give our regard to guides on both days. They're really helpful and entertained especially a guide from the first day to Halong. I don't know how to pronounce his name but he's a nice one with good English speaker though. He helped my dad took off the bus as my dad is pretty old and he inconvenience to move down the bus.
And overall was really nice and the hotel was well friendly and helpful too. I love the look of the hotel and our room was clean and perfect for 3 people as a family. Next time, i'm sure will use your great service again and this time will be in Sapa.
Warm regards,
Pattrawan
 
Dear Ms. Hai Yen,
Greeting from Bangkok. Hope you're doing well there. Thank you very much for your kind information and please give my thank you to Mr. David Tran too. He's a really kind and helpful person!
 I'm interested in Time Hotel and Boss Hotel. So the rate you gave me are the rates for a triple room from hotels? If so, on the website, i'm really interested in Boss Hotel's family suite but the price is pretty high. Do you have more choice for any other hotels with under $50 per night?
 I'm actually having an eye on Cozy Hotel Hanoi but not sure if you had any contact rate with them. I do love traditional hotel style.
 my travel plan:
 Check in 25 August 2010
 Check out 28 August 2010
 prefer family room or a triple room
 airport transfer needed
 Tour service: Halong bay (1 day trip) and other you can offer.
 Thank you very much again for your kindness helping us.
 Best regards,
 Pattrawan K.

Dear mr Diep,
we are back in Hanoi and we wanted to thank you so much for the good service!
It was very nice that someone showed us the way to our cabin on the way to Lao cai and that someone was waiting for us this early morning to bring us to our hotel. The trip with the train was also good.
We will certainly recommend you to all of our friends and family if they want to travel in Vietnam.
Best regards,
Nienke Adema

Hi Mr.Diep
 Now my family and I are back in Singapore. I want to thank you for going above and beyond your obligations to provide us additional transportation in Hanoi. The arrangement at Sapa was also very well coordinated and we were not the least inconvenienced in the entire trip. I will remember your exceptional services for my next visit.
 thanks & warm regards
 Rahul Chakrabarti
 

We hightly recommend Mr Diep for all your travel needs in Vietnam !
 You will not find a more trustworthy, honest, hardworking agent anywhere. Not only that he is such a delightful person !
 
 Wendy & Greoff
 Lennox Head
 Australia
 

Mr Tran
 Thank you so much for your wonderful effort helping us . It was very nice to meet you.
 Hello Mr Tran
 I have read some great comments about your services and would like ask if you can help organise the train
 For 5 people from Hanoi on the 4th June, 1010 to Sapa/Lao Cai.
 The 5 of us will be arriving in Hanoi at 1300 on the 4th June, 2010.
 I have looked at the 6 berth on the Royal Sapa Train or the six sleeper room in the Livitrans train but am
 unsure if they are soft beds. We would like to be able to go to a restaurant as well.
 Thank you and I look forward to hearing from you.