Thank you to enjoy 17days trip to Vietnam & Cambodia with Vietnam Tour Travel
Dear Ms. Hai Yen,
Thank you for your mail.
We hope you had a wonderful celebration and wish you and your family a
Very Happy New Year!
We would both like to thank you for the wonderful time we had in Vietnam
and Cambodia. The tour was excellently organised and we thank you and your staff
for the memorable time we spent there.
We would individually like to thank the drivers in Hanoi (Mr. Nam), Sa Pa
(Mr. Herng), Hoi An (Mr. My), Ho Chi Minh City (sorry, we don't know his name),
Phnom Penh (Mr. Karuna),and Siem Reap (Mr Sokha).
They were all very courteous and concerned about our welfare and safety,
especially Mr Sokha who always had cold water and wet wipes ready for us when we
returned from sight-seeing in Angkor.
We are very grateful to our guides - Mr. Zey (Greet at Noi Bai Airport and
Hanoi Station), Mr. Dhrong (Guide in Hanoi and Ninh Binh), Mr. Ma (Guide in Sa
Pa), Mr. Feng (Guide in Hue and Hoi An), Ms. Lucy (Guide in Ho Chi Minh City),
Mrs. Sothy (Guide on Day 14/ Jan 17, in Phnom Penh), and Mr. Vibol (Guide in
Siem Reap).
We would like to wish them all the very best and to thank them sincerely
for their kindness, friendship and information.
They were all very knowledgeable
about local information and polite. They were happy to answer our questions and
were concerned about our comfort.
We enjoyed excellent and new types of food at the great restaurants, and
wish to thank you for organising the many lunches and dinners we enjoyed during
our stay. May be next time, we could have a meal together in Vietnam or when you
happen to visit Canberra, Australia.
All the hotel rooms we stayed in were very comfortable and clean. We
especially liked the rooms at Gerbera Hotel (Mercure) Hue, and Thanh Van 2 Hotel
Hoi An. But the Manager at Thanh Van 2 Hotel was pushing us to buy clothes from
his tailoring shop.
The staff and location of Medallion Hotel Hanoi were excellent. But the
toilet system at Medallion Hotel Hanoi was not very good.
Sa Pa View Hotel was average. But the room at Sa Pa View Hotel could have
a better heating and hot water system.
The Spa at Tan Hai Long Hotel Ho Chi Minh City was very good and the hotel
was centrally located and very convenient. But the superior double room at Tan
Hai Long Hotel was a bit too small.
We were delighted with our last room at Victoria Hotel Siem Reap and it
was a lovely way to end our holiday.
All the guided tours were well organised and our guides (except Mr. Daream)
were flexible to any requests we had. We enjoyed the many boat rides along the
beautiful waterways of Vietnam and Cambodia as well as learnt a lot from the
villages, historic sites and markets we visited.
Once again, Ms. Hai Yen thank you for an excellent holiday!
We hope you would keep in touch with us and we will definitely inform you
when we plan our next holiday. We are considering to visit Malaysia and Thailand
early next year/2013, would you have any advice for us please?
Thank you and kind regards,
Dulamanie and Sean.
