Dear Ms. Hai Yen,
As a general remark, please let me tell you that we really enjoyed a lot the trip: a fantastic, unforgettable experience for all three of us.
These are, in detail, our opinions:
- ACCOMODATIONS
All the hotels were of great quality: clean, comfortable, relaxing, and with a good breakfast.
We are really happy about your choices.
- FOOD
We appreciated the choice of restaurants, both the expensive and the cheaper ones. Our meals were always abudant and of excellent quality.
- TRAVEL ORGANIZATION
Very professional. The minivans were new, clean and spacious. Drivers were always on time. The itinerary was perfect.
The boats also were excellent, and well managed.
- LOCAL GUIDES
(1) Mr. Lé Hiéu in Hanoi. A truly fantastic guide. He was always enthusiastic, friendly, caring and full of energy. A really nice and friendly person, all the times.
(2) Mr. Ad in Laos (no Vientiane). He was quite unfortunate at the beginning of the tour, because he was a little sick. Luckily, he recovered fast.
He also has been friendly and very good in taking care of everything. However, if compared to Mr. Hiéu, he was a definitely more reserved, and sometimes he did not exploit the whole day for visits, leaving us plenty of spare time.
(2) Ms. Vathsana Somphong in Vientiane. Even if we have been together only for one day, she won our hearts. She is incredibly funny, she knows an unbelievable number of stories and legends that she shared with us, and made the visit to Vientiane a truly fun experience. Unfortunately, her English would need a little brush-up, as sometimes is quite difficult to understand her.
As a general conclusion, we are very happy with your organization and will surely come back to you when we'll plan another tour.
We will surely advertise Vietnam Tour Co.,Ltd to our friends who will want to visit South-East Asia.