VietnamTourTravel Co., Ltd. (VietnamTour.com.vn) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use VietnamTour.com.vn, contact us, request travel information, or book our travel services.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
By accessing or using VietnamTour.com.vn, you agree to the practices described in this Privacy Policy, including:
If you do not agree with this Privacy Policy, please discontinue using our website.
We may collect information that you voluntarily provide when you:
Depending on the service you request, this information may include your name, email address, telephone number, nationality, travel dates, number of travelers, accommodation requirements, transportation requirements and other information necessary to arrange your trip.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited and general website usage information.
We use the information we collect to:
We only collect and use information that is reasonably necessary for these purposes.
We respect the confidentiality of your personal information.
We do not sell your personal information to third parties.
However, when necessary to provide the travel services you have requested, we may share relevant information with trusted service providers, such as hotels, airlines, cruise operators, transportation companies, tour guides or other suppliers involved in your itinerary.
We may also disclose information when required by law, regulation, court order or other legitimate legal requirements.
We only provide information that is reasonably necessary for the relevant service or purpose.
VietnamTour.com.vn may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and improve our services.
Cookies may help us:
You can configure your browser to reject or delete cookies. However, disabling certain cookies may affect some website functionality.
When you visit our website, our systems may automatically record technical information such as your IP address, browser type, operating system, device type and pages visited.
This information may be used for website security, technical administration, traffic analysis and improving the performance of our website.
An IP address is generally used as technical information and does not by itself identify you by name.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take appropriate measures to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to provide the requested services, maintain business records, resolve disputes, meet legal obligations and fulfill legitimate business purposes.
When information is no longer required, we may securely delete or anonymize it in accordance with our applicable procedures.
Depending on applicable law, you may have the right to:
To exercise these rights or make a privacy-related request, please contact us using the details provided below.
Our website may contain links to third-party websites, including airlines, hotels, booking platforms, payment providers and other travel-service websites.
These third-party websites have their own privacy policies and practices. VietnamTour.com.vn is not responsible for the privacy or security practices of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
If you contact us to request information, a quotation, an itinerary or a booking, we may use the contact information you provide to communicate with you regarding your request or travel arrangements.
If you subscribe to promotional communications, you may unsubscribe at any time by contacting us or using the unsubscribe option provided in the relevant communication.
Any information, comments, reviews or other material that you voluntarily submit to a publicly accessible area of the website may be visible to other users.
Please do not submit confidential or sensitive personal information to public areas of the website.
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or applicable legal requirements.
Any updated version will be published on this page with the revised effective date where appropriate.
We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
VietnamTourTravel Co., Ltd. (VietnamTour.com.vn)
Address: 122 Nguyen Hy Quang Street, O Cho Dua Ward, Dong Da District, Hanoi, Vietnam
Tel: +(84-24) 3747 5456
Email: [email protected]
We value your trust and are committed to protecting your privacy while providing reliable travel services.
